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Solutions

Support and Maintenance

We provide technical support and maintenance to your business, with constant updates.

  • Support and Maintenance

    Support and Maintenance

Technical Support


In Spyro Group we provide to the enterprise different ways to solve technical problems or doubts.

Consultations via Web. Available 24 hours a day, 365 days a year, through the client area of our website. The customer can always consult by hereby his/her historical queries.

Telephone support. Through specialized personnel by area, coverage from Monday to Friday during office hours.

Tele-maintenance. Through specialized personnel by customer needs, coverage from Monday to Friday during office hours.

Updates

The necessary evolution of the system is guaranteed by continuously functional, technological and legal updates, that are downloaded from the customer area of our website.

Functional updates derivative of the continuous improvement of the product and of the requests of our customers committee.

Technology updates, adapting the application to new versions of operating systems, databases or devices.

Regulatory updates, that cover the changes in legal regulation that have an impact on the processes of Corporate Management in SMEs.